At Floormatexpress we pride ourselves in our customer service and quality of products. Our site is unique from other sites in many ways:

1. We offer one of the broadest selections of mat types, logos and customization options in one easy to use and trusted location.
2. Packages are preset for the customers to quick shop and see ideas to customize their car or truck.
3. We offer official logos from car manufacturers, collegiate teams and others for a true premium mat, not a cheap imitation.
4. We offer all common payment options including Visa, Mastercard, American Express, Discover, as well as Paypal and Google Checkout.

Just browse our site and you’ll see how many options we offer in an easy to use interface to get your premium mat customized for your vehicle. Just listen to the testimonials on our products.

Our mats are custom made for your vehicle and provide maximum protection for you vehicle floor. Our factory has thousands of templates that have been custom made for each car make and year so the coverage is maximized as is the quality of the carpet and binding. Our customization options are unparalleled compared to retail stores and, don’t forget, are officially licensed and not cheap imitations.

Most mats from the factory (called OEM mats) are of mediocre quality for several reasons. Number one is coverage - more coverage for them = more cost. The second, and most important, reason is carpet quality. Our carpet is of high quality (even our minimum quality carpet is superior) and wear resistant meant to last for years of wear and tear. Better quality and better coverage would be your Floormatexpress experience.

There are three main categories of mat styles: luxury berber, carpet (many options in quality) and rubber.

Berber

Berber is a European style 48 oz. mat with a serged edge that has a luxurious look and feel. It resists wear, tear and footprints with a thicker and tighter loop providing one of the most durable and elegant floor mats the market can deliver.

Carpet

Our carpet comes in many different qualities from our popular Ultimat, to our 22 oz. Touring and 28 oz. Grand Touring. Heavyweight mats are also available with 48 oz weight of super soft Anso RPM continuous filament nylon yarn. All of these carpets are manufactured with high quality nylon yarn with an excellent finish that is superior to most mats on the market today.

Rubber

As the name implies these rubber mats are custom fit to over 4500 exact fitting patterns for your vehicle and are one piece. They have hundreds of “cups” to hold water, mud, snow, sand and spills. They have rounded wells at the walls and are designed for easy cleaning (they just hose off). The heavyweight composition rubber keeps flexible even in sub-zero temperatures and the rubber nib backing keeps the mats in place.

Serging gives a luxury look to the carpet mat that separates it from other mats. Though standard on the luxury berber mats, serging can now be added to the Touring and Grand Touring mats. Standard binding that comes with your mats is a high quality nylon mesh cloth tape or a nylon velour edging, depending on the carpet type chosen. Again, your mats can be customized with matching color binding, different color binding, neon binding or serged binding in most cases with a variety of colors to choose from.

There are two main backings used on our mats. The first is a 4 layer backing: Polypropylene mesh gives the tufted yarn its shape, extra heavy latex creates stiffness to help maintain mat shape, water-resistant layer to keep moisture from the original carpet, and finally Tractionbac composition rubber with natural non-skid characteristics. The other backing is an exclusive “grip tech” ribbed rubber designed to reduce the mat sliding. The rubber nibs grip the underlying carpet, holding the mats firmly in place. As you can see, our mats are all about quality and attention to detail.

Floormatexpress has many different colors in all its styles of mats to match the look of your vehicle. Regardless of the style you choose, you can rest assured that you will have a color available to you to complement the interior of your vehicle.

Computer monitors vary in their ability to show true colors accurately. Of course, the colors shown on your monitor very closely resemble the mat color you receive in your order. If you are very concerned with matching the color carefully, please order yourself a free sample by contacting us.

Of course! Call our toll-free number or just click on the contact us link and fill in the appropriate information.

The options of embroidery are extensive and vary based on the type of mat you choose. Rest assured that you will have enough options to satisfy your needs with our products. If the electronic cart confuses you, please download a fax order sheet or call us so that we can process your order to your satisfaction.

Due to a recent court ruling this can not be done as it infringes on licensing issues. However, please note we have a tremendous number of licensed logos available. We can of course use licensed logos on your mats!

We add grommets if they were part of the original OEM mat with some exceptions such as BMW’s, certain Corvettes, and others that are exclusive to the vehicle maker. In these cases the mat usually lays properly over the flat snap type, and with our special backing grips well without grommets for a cleaner look that holds the mats in place.

You can’t? In the unlikely event that your vehicle type is not in our extensive database you can create a custom mat pattern/template quite easily for us to fulfill an order for you. Please contact us to help you achieve these orders.

Simple cleaning is always the best way to clean your mats. Vacuuming and using mild soap and water is usually effective with hang drying. Most carpet spot cleaners are safe on the mats as well.

Our factory has one of the quickest turnaround times in the industry. All orders are custom made to order when they are received, so within several days your mat is made, and then shipped from our factory. Depending on where you live in North America, the regular ground free shipping takes an additional several days. Expedited shipping and processing are available.

We use advanced SSL (secure socket layer) technology for our order through a secure payment gateway. Feel free to verify all our security certificates. Your credit card information is not stored on any Floormatexpress server and is used solely for the payment gateway. Registered users may opt to store their payment information on Floormat express, and speed through future purchases on the site while knowing their data is protected. We keep your data secure by following the Payment Applications Best Practices (PABP) — a set of 13 industry security standards developed by Visa to keep your data safe.

We accept Visa, Mastercard, American Express, Paypal, and Google Checkout. Floormatexpress is diligent in making the shopping process simple and efficient for you.

Shipping within the continental United States (except for P.O. Boxes) is done with UPS. Any shipping to P.O. Boxes is done via Parcel Post. Orders outside of the continental United States are subject to applicable duties and shipping fees.

If for some reason there is a problem with the product which requires a return please notify us immediately. Certain rules apply depending on the problem:

Workmanship or quality issues: in the unlikely event that there is a flaw that passed quality inspection or some error in the order, we will arrange for the return freight, repair or replacement of the item on a priority basis and pay outbound shipping back to you on the item.

On all other returns, a RA# must be obtained (return authorization) from us and a minimum 35% restocking fee applies. These items include: not liking the mat color or fit, mats ordered and cancelled after they were already produced and shipped, and duplicate orders.

Items that can not be returned are as follows: embroidery items, mats made from custom templates, and custom bindings chosen by the customer.

Remember that you have the option of receiving a color sample of the mat color and that our mats are bigger than the OEM mats for better coverage. Of course all returns that involve an error or mistake by our factory are valid and will be treated as such with no charges to you.

We use top quality materials and workmanship to create our mats, and each order is quality inspected prior to shipment. All products are therefore warranted against material flaws and workmanship. We do warrant against normal wear and tear, as with proper normal care the mats should last for a very long time. Luxury berber mats are warranted for one year and all other mats are for six months. Determination will be made by us upon receipt of returned mats whether to repair or replace the mat.